Thank you for shopping with us at Inayah Fashion. We want you to be completely satisfied with your purchase, and we understand that sometimes exchange are necessary. Please review our exchange policy below to understand the process and guidelines for returning items.
1. Exchange Policy :
Eligibility of Exchange : We accept Exchange only within 7 days from the date of delivery in case of size issue .the item must be unused, unworn, and in the same condition as when you received it. It must also be in its original packaging with all tags and labels attached.The dress must not show any signs of wear, stains, or damages.
2. Contact Us Promptly:
To initiate a exchange , please contact us within the same day of delivery or maximum within 24 hours , any request placed beyond this period will not be accepted.
Contact Information for Exchange :
To notify us You can Simply send a message ( Exchange Required ) to our dedicated WhatsApp number at 829 829 829 3 with Your Bill No or Booking Referance Number or Name and Registered Mobile Number .
Exchange Process: To initiate please follow these steps:
Pack the item securely in its original packaging, ensuring that all tags and labels are intact.
Ship the package back to us using a reputable shipping carrier with tracking information. You will be responsible for the return shipping costs,however inayah will issue coupon code voucher for the same amount you paid for the courier charge , Coupon Code will be send to your Email and Whatsapp Number ,Once you receive the coupon code voucher, you can apply it during your next purchase on Inayah's website to offset the return shipping costs any time within 1 year from the date of Coupon Code issued.
Return Shipping Address
Inayah Fashion
Opposite Town Masjid
charummood
Allapuzha District - kerala
pincode : 690505 , Contact No : 8298298293 & 9495999888
Once we receive and inspect the returned item, we will notify you regarding the status of your exchange with in 24 hours through a whatsapp message only . ( Sunday / Publich Holiday Excluded ).
Customers are allowed to exchange Same Quantity & Same Category of the initial purchased product ( Same price Range) with Bigger or Smaller size if the same product available in stock .
Or Customers can choose to exchange for any other product of the same price range & Same Quantity as per initial order .
If you purchase more than one product and wish to exchange them, it is required that the replacement products you select fall within the same price range and Quantity as the items originally purchased.
If the product chosen for exchange has a lower value than the original product(s), the balance amount will be issued as store credit. A coupon code for the balance amount will be sent to your registered email within 3-5 business days after the exchange request is processed.
If the exchange product has a higher value than the original product and Quantity, the customer must pay the balance amount before the new product is shipped.
Will I get a refund? No Refund available for Any kids Partywear Product ,Refund Available for Saree , Churidar Material , Bags & Shoes, Refund will process within same day of Receiving the product back in sellable condition.
Contact Us:
If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team at
10 Am to 6 Pm Only & Sunday Holiday
1: Mob: 0091- 829 829 829 3
2: Mob: 0091- 830 100 001 0
3: Mob: 0091- 94 95 999 888
4: Land Line : 0091-4792381888
Thank you for shopping at Inayah Fashion. We appreciate your business and strive to provide you with the best possible shopping experience for your children's clothing needs.
Inayah Fashion Boutique
Charummood @ Allapuzha District
Kerala
